Want to cancel your Hollandsnieuwe subscription? Below you'll find the notice period, the ways to cancel, and what it costs if you stop before your contract end date.
Notice period at Hollandsnieuwe
The standard notice period at Hollandsnieuwe is 1 month. This applies both to monthly cancellable subscriptions and to subscriptions with a fixed term of 1 or 2 years: if you cancel to coincide with your contract end date, the same 1-month notice period applies.
How do you cancel? Three ways
Online via Mijn hollandsnieuwe
The fastest way is through the self-service platform Mijn hollandsnieuwe, where you can arrange your cancellation yourself without having to call.
Via customer service: call or chat
You can also cancel through customer service: by phone via 1200 (free from your own Hollandsnieuwe SIM) or 0900-0324 (not free), or via chat. For exact opening hours, refer to Hollandsnieuwe's own customer service page, as these can change.
Special situation: death of the account holder
If the subscription holder passes away, a separate procedure applies. In that case, contact customer service directly.
What does cancelling early cost?
If you cancel before your contract end date, you can choose: wait until the end date, or stop earlier for a buy-out fee. If you also have a device on an instalment plan, you pay off the remaining amount in one go.
Switching while keeping your number
If you switch to another provider and want to keep your number, your new provider arranges the cancellation with Hollandsnieuwe for you. Your number is then transferred on the contract end date. Without number portability, your subscription simply ends on the agreed end date.
Note: combo discount lapses on partial cancellation
If you've combined mobile with internet or TV (via Ziggo), a combo discount often applies. If you cancel one of these services separately, that combo discount lapses for the remaining service(s) — keep this in mind when deciding.
Conclusion
Cancelling at Hollandsnieuwe is easy to do online via Mijn hollandsnieuwe, by phone, or via chat, with a 1-month notice period. If you stop before your contract end date, you pay a buy-out fee and possibly an outstanding device amount in one go.
Not sure whether switching is smarter than cancelling? Give Welli 2 minutes and you'll get advice that fits your situation and budget.