EN Can you call Budget Mobiel?
Most people still think of customer service as a phone number. But did you know that over 60% of consumers prefer to contact a company digitally rather than over the phone? Still, there are times when you just want someone on the line. Especially when it comes to your phone plan. In this article, we answer the question: can you call Budget Mobiel? And if you can, how do you do it most conveniently? We list all the contact options for you. (Spangenberg Group)
Telephone contact with Budget Mobiel
Yes, you can call Budget Mobiel. The official number is 020 - 205 55 55. No long queues or menus, but direct contact. The customer service is available on weekdays from 09:00 to 17:00. Call outside these hours? Then you will hear an automatic message.
Customer experience shows that simple questions are often answered quickly, especially during regular opening hours.
Would you rather contact Budget Mobiel in another way? Click here for an overview or read on.
Online contact options
Not much of a caller? Budget Mobile is also easy to reach digitally. These are the options:
Via email
Send an email to klanten@budgetmobiel.nl. Handy if you have a complaint or an administrative question. Within two to three working days you usually have a response.
Contact form on the website
Use the form on Budget Mobiel's customer service page. Briefly fill it out and send it - it works faster than you think.
MyBudget customer portal
Through MyBudget you can arrange a lot yourself:
Adjust bundle
View invoices
Change data
Submit a callback request
Bonus: it also lets you see if there are any outages in your area.
Using the Budget Thuis App
With the Budget Thuis App, you control everything on the go:
Checking your usage
Viewing invoices
Adjust personal settings
Available for both iOS and Android. Highly recommended if you want to keep track of everything on the go.
Postal address of Budget Mobiel
Sometimes you want to send something on paper - think official requests or cancellations. Then use this address:
Budget Mobiel
Reguliersdwarsstraat 58
1017 BM Amsterdam
Nederland
Frequently asked questions about contacting Budget Mobiel
Does Budget Mobiel have a customer service number?
Yes, you call 020 - 205 55 55.
What are the opening hours of the telephone customer service?
On weekdays from 09:00 to 17:00.
Is there a live chat available?
No, currently not.
Can I cancel my contract via email or form?
Yes, you can. Please do provide your customer details clearly.
Conclusion: can you call Budget Mobiel?
Yes, Budget Mobiel can simply be reached by phone at 020 - 205 55 55. But that's not the only way. You can just as easily choose e-mail, a contact form, the customer portal or the app. Whether you prefer to click yourself or speak to someone directly: you have the choice.
Budget Mobiel doesn't leave you on hold - you decide how to get in touch.
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